Strike - Train disruptions on 6 December

A strike called by the SMAQ union means significant traffic disruption is expected on 6 December, with an impact on the previous and following days.

If minimum services are defined, this information will be updated.

Customers who have already purchased tickets to travel on Alfa Pendular, Intercidades, International, InterRegional and Regional trains, can get a full refund of their tickets or exchange them free of charge for another train in the same category and class.

Refunds or exchanges can be made in myCP in the ‘Your tickets’ area (for tickets purchased from the Online Ticket Office and CP App) up to 15 minutes before the train is expected to depart from the customer's station of origin, or at the ticket offices.

After this deadline, and up to 10 days after the end of the strike, a refund can be requested by filling in the online contact form ‘Refund for Delay or Cancellation’ and sending a scan of the original ticket.