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Everything you need to know before, during, or after travelling with us.

We’ve gathered all the essential information you need before starting your journey with us. From train usage rules to conditions for carrying luggage, bicycles, and pets, here you’ll find detailed answers to your questions.
You can also learn about ticket refunds and exchanges, among other topics.
Travelling informed is travelling better.

Check all the information

Discover the rules, rights, and tips for your journey

Customer sitting with a laptop on the desk, holding a mobile phone and a bank card in hands
Insitucional Turismo Minho
10/10/24

Information about changing and cancelling tickets

See all the information about how to change tickets and passes.
Mother, father, and daughter riding bicycles.
Insitucional Turismo Minho
10/10/24

Bikes and scooters

See how to take your bikes and scooters on our trains.
Dog lying on the grass.
Insitucional Turismo Minho
10/10/24

Carrying pets on CP trains

See how to carry pets on our trains.
Lisbon Urban Train, CP 2318, in service.
Insitucional Turismo Minho
10/10/24

Rules for train passengers

See the rules about access, train use and tickets.
Paper invoice with several banknotes placed on top.
Insitucional Turismo Minho
10/10/24

Receipts

See how to get a CP receipt.
Passenger on the phone by the door, inside a carriage of a Cascais Line train.
Insitucional Turismo Minho
10/10/24

General conditions of transport

See all the conditions of transport on our trains in detail.
Children with their heads together in a circle.
Insitucional Turismo Minho
10/10/24

Travelling by train with children

See the conditions for travelling by train with children.
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Pontos de Venda

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Antes de viajar, adquira o seu bilhete num dos pontos de venda disponíveis.
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Pontos de Venda

Green-4
Antes de viajar, adquira o seu bilhete num dos pontos de venda disponíveis.
Green-4
Example Text
Example Text

Pontos de Venda

Green-4
Antes de viajar, adquira o seu bilhete num dos pontos de venda disponíveis.
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Example Text
Customer sitting with a laptop on the desk, holding a mobile phone and a bank card in hands.
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Information about changing and cancelling tickets

Botão Verde CP
See all the information about how to change tickets and passes.
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€10 note in hand.
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Information about refunds

Botão Verde CP
All the conditions for refunding tickets and passes.
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